Faqs




Where does Juan work, in what area does he provide his services ?   Can Juan take wedding photos in any Resort ?

What equipment does Juan use ?

 

Does Juan use an assistant in his sessions ?

Will Juan take only the pictures given on the selected package?

 

How will I choose the pictures I want from the ones Juan will take ?

What will I receive ? 

 

What type of picture files does Juan deliver ?

Are the pictures Juan delivers edited or color corrected ?  

Does Juan deliver only color pictures or can he also do black & white ?

Does Juan do video ?

 

I’m interested in securing my booking, how do I proceed ?

How much is the advance payment ?

 

What payment options do you have ?


Where does Juan work, in what area does he provide his services ?



Juan’s photo studio is located in Cancun, Mexico, and he services Cancun, Isla Mujeres, the Mayan Riviera and Cozumel. Within this area there are no traveling expenses.


He’s also available to travel to other destinations.


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Can Juan take wedding photos in any Resort ?



Some resorts have specific policies and limit the access of external photographers to their premises. If this is your case, you should contact your wedding coordinator at the resort for a one-event authorization which could be arranged through payment of a day pass or an outside vendor fee.


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What equipment does Juan use ?



Juan uses Canon 5D, Canon Mark II & Canon 5D Mark II cameras and Canon 24-70 mm 2.8, 70-200 mm 2.8, 16-35 mm 2.8 & fish-eye 15 mm 2.8 lenses. For lighting he uses Canon Speedlite 580 EXII flashes with Garyfongs on and off-camera, and PocketWizard flash remotes.


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Does Juan use an assistant in his sessions ?



To help him in the photo sessions Juan always uses another photographer as his assistant who also performs as a second camera. If requested he can even use a 3rd photographer for an additional fee.


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Will Juan take only the pictures given on the selected package?



Juan always shoots more pictures than the amount included in each package.


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How will I choose the pictures I want from the ones Juan will take ?



Two weeks after Juan has taken your pictures he will upload them to his private site. He will then provide you with the links to review them and make your selection. You will them send him the list of pictures you choose, and 1 week later he will FedEx your package to the address you provide him.


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What will I receive ?



You will get the printed pictures included in your package plus a DVD with the same pictures with their respective copyright letter so that you can print them anytime you want.  If your package includes an album, you’ll receive one with your pictures in it.


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What type of picture files does Juan deliver ?



All the pictures Juan delivers are High Quality Digital Images JPEGs, with an average size of 6000 x 4150 pixels  at 300 dpi’s.  There are no watermarks nor markings in the pictures. Juan delivers the picture files in DVDs because they can store 4.7 Giga bytes, a lot more than CDs.


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Are the pictures Juan delivers edited or color corrected ?



All the pictures Juan delivers are edited with the latest top of the line professional photography software.


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Does Juan deliver only color pictures or can he also do black & white ?



Juan delivers most of the pictures in color, but he also delivers some of the pictures in black & white, sepia, mix colors and other in-fashion special effects. You can even request which type of pictures you prefer.


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Does Juan do video ?



At the time he does not provide video service, but he can recommend you with a very reliable and professional video company.


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I’m interested in securing my booking, how do I proceed ?



You have lo let Juan know and he’ll prepare your contract and send it for your review and approval. Once you’ve signed the contract he will send you a paypal payment request for the advance to the email address that you tell him to. Through paypal you’ll be able to select different payment options.


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How much is the advance payment ?



20% of your total package.


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What payment options do you have ?



Cash and Paypal.  Through paypal you’ll be able to select different payment options including all the major credit cards.


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